Call 1800 952 421 to speak to an expert
or click here to start your claim

How does the Reclaim CCI process work?


Complete your details and tell us about your claim. The more information you give to us the better.

Letter of Authority

Where we identify a potential claim, we will issue you with a Letter of Authority and our Terms and Conditions to sign and return to us.


Our expert claims specialists will conduct a review to check your eligibility to claim.


Upon receipt of your Letter of Authority, we will get to work on your refund. This can take up to 12 weeks and our case managers will keep you updated on progress.

What are you waiting for?

Start your claim today!